Support

Customer Service

Call us on: 1-732-733-2929
Email : support@hitechecig.com

Monday - Friday 9am - 5pm EST

For any type of inquiry, whether it be for sales, wholesale, the fastest, most efficient way to communicate with our team is by email at support@hitechecig.com

CLICK HERE TO CONTACT US WITH AN INQUIRY

OR simply sends us the mail support@hitechecig.com

Shipping Cost Policy:

Orders in the US:

Shipping is available for U.S.A Customer Only on priority base by the express courier service at lower rate. Hi Tech offers low rate shipping for customers within the United States.

Warranty Info:

We offer a guarantee to the original purchaser that our items will be free of defects in material or workmanship for full 30 days from the date of delivery. This warranty only applies to the product under unused condition and is subject to all product usage documentation. In the event you need to exchange your product simply complete the Return Merchandise Authorization (RMA), place the RMA form and the item(s) to be exchanged in a padded envelope, and mail it to us at the address indicated on the RMA form. RMA forms can be obtained by mailing to support@hitechecig.com, or by contacting customer service. Processing typically takes a few days but can take up to 2 weeks.

NOTE: All exchange requests MUST be accompanied by an RMA form, be received within 15 days from the original delivery date, and include all items to be exchanged. We reserve the right to refuse any exchange requests that do not meet these requirements.

Intended for sale to adults 18 years or older. If you are not legally able to purchase tobacco products in the state where you live, please do not enter this site.